The Start-Up Workshop is over. Now, the real work begins for the team. Your mission over the next four weeks is to check in with the Team Leader and Coach and be available when they need your support.
Podcast
Click to join (listen) to a 100-Day Challenge Strategist and coach for a breakdown of this module.
The Big Picture
With the 100-day clock ticking, maintaining momentum is crucial. Teams often face early hurdles such as fragmented data, systemic barriers, and the temptation to drift back into “business as usual.” This phase is all about establishing a disciplined weekly routine, finding evidence-based ways to track progress, and keeping the team laser-focused on their SMURF goal. The Coach, you will shift from directing to guiding, helping the team build their own accountability and leveraging you, Challenge Strategist, when they get stuck.
The Roadmap
Week 2: The First Team Meeting
The “honeymoon phase” ends here. This week is about setting the standard for accountability.
Coach Support: The team leaders need to ensure that every Team member reports on what they did, not just what they thought about it.
Challenge Strategist support: Support the team if inter-departmental communication (e.g., Police to Social is not happening. It may mean that you have to rebrief some of the senior leaders in those departments.
Week 3: Sorting out Data Issues
In GBVF work, data is often fragmented or delayed. This week, the coach help the Team stop waiting for “perfect” reports.
Coach support: Helping the Team create “proxy indicators” or manual tracking systems that they own and control.
Challenge Strategist support: If the team gets stuck on data, engage senior leaders to assist, or help the Coach and team leader develop indicators they can track.
Week 4: Briefing session - the Challenge Strategist, Team Leader and Coach
This week, you, the Challenge Strategist, will “officially” meet with the Team Leaders and Coach to get a deeper understanding of where the team are at and where you can remove barriers.
Coach support: Help the team leader to clearly articulate the “Systemic Barriers”—the rules or policies that the Team cannot change on their own—so the Strategist can intervene.
Challenge Strategist support: Listen and advise, but do not take over. Where the team have tried but not made progress, engage the relevant leader to help remove barriers.
Week 5: Keeping the Team Focused
By Day 30, teams often start chasing “side projects.”
Coach support: Using the 100-Day Plan as a filter. If an action doesn’t move the needle on the SMURF Goal, it gets parked.
Challenge Strategist support: Invite the team to a Forum where other leaders are present to update the wide ecosystem on progress and hurdles. This is also an opportunity to make the team shine and get recognition.
Your Action Checklist
Your key action until the halfway mark is the “official” meeting with the Team Leader and Coach in Week 4.
For the rest of the time, you should be available when they need you and show interest in progress by regularly (every week or 2 weeks) giving them an informal call or whatsapp to check in.
Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift?
When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
What was most surprising to you at the event?
What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
Where did the conversation get stuck? What got it unstuck?
How would you characterise the level of trust among participants in the meeting? To what extent did this shift as the meeting progressed? To what do you attribute this shift, if indeed it happened?
Thought starter...
Reflection Questions
Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift?
When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
What was most surprising to you at the event?
What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
Where did the conversation get stuck? What got it unstuck?
These are 100-Day Challenge Mentors.
They did some work before you received the Challenge Note. This included:
Writing the Challenge Note, and making sure that the leaders of all the organisations represented on the team are comfortable with it – and committed to supporting the work of the team
Helping the leaders of these organisation recruit you and your colleagues to the team
Gathering some baseline data and other information that will help you and your teammates set your 100-Day goal and develop your plan.
Making sure all the preparations are made for a successful Lift-Off workshop, when you and your teammates will meet and get your 100-Day Challenge started. This includes venue, facilitation support, food, swags, comms, travel arrangements and whatever else is needed.
Mentors will participate in all or part of the Lift-Off Workshop, mostly at the start to provide context and answer questions, and at the end to give you and your teammates feedback about the goal and plan you develop.
During the 100 days following the Lift-Off Workshop, here’s what the Mentors will do:
They will check in every two weeks with the team leaders to see how the team is doing and what support they and the team need.
They will keep other organisational leaders informed and engaged during the 100 days, and pull them in to help as needed.
They will participate in the last part of the Refuelling Workshop, halfway through the 100 days, to see what additional support the team needs, and to begin to plan with the team for sustainability and scale-up.
They will work with the team at the Sustainability Workshop to finalise recommendations on sustaining the results and building on the work of the team.
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