Designing 100-Day Challenges (Strategist)

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Overview of the Refresh Workshop

Designing 100-Day Challenges (Strategist) Day 50 – Refresh Workshop Overview of the Refresh Workshop

Overview of the Refresh Workshop

The Refresh Workshop is a critical step to re-inject energy and commitment into the 100-Day Team, and it is an opportunity for the Team to step back and re-examine their 100-Day Goal, 100-Day Plan and Team Agreement in light of the experience of the previous 50 days.

What Success Looks Like at the End of the Workshop

Team members are energised for the second part of the 100-Day Challenge, with fresh ideas, more confidence, and new insights on working together in the next 50 days. They are also beginning to think about ways to sustain the gains that will have been made by the end of the 100 days.

Watch the video to see the essence of the Workshop.

Key outputs

  • Revised 100-Day Plan.
  • Revised Team Operating Agreement.
  • Ideas on sustaining the gains the Team is making

Agenda & Objectives

Challenge Strategist's Role at the Refresh Workshop

Prepare Yourself for the Workshop

You can do a briefing session with the Coach just before the Workshop or even after you arrive and while the Team is working on some of their sessions. The Coach might advise you on areas to encourage, and areas to push back on. 

Remember to be positive and encouraging and to ask how you can help the Team. By now, you will know if the team is likely to be in a good place or not, based on your conversation with the Coach as well as the way the workshop is progressing. Ask the Coach to give you some highlights of what to expect.

If there is bad news, such as the Team needing to make their 100-Day Goal less ambitious, it is important to hear that from the Coach so you know in advance and to get some advice on how to react. Discuss with the Coach where it is useful to push back, and where it is best to back off.  

Debrief with the Coach and Team Leader after the Workshop

Set up a time to talk with the Coach and Team Leader, a few days after the Workshop, to debrief and discuss the way forward. Here are things to go over:

  • Impressions and takeaways from the Workshop
  • Initial ideas related to sustaining and scaling, especially as they relate to things that can be done in the next 50 days.
  • Steps to engage other leaders in preparing for Scale-up Workshop
  • Key messages to communicate to other leaders so they remain engaged and ready to support the Team. 
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Thought starter reflection questions

Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
  • When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift? 
  • When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
  • What was most surprising to you at the event?
  • What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
  • Where did the conversation get stuck? What got it unstuck?
  • How would you characterise the level of trust among participants in the meeting? To what extent did this shift as the meeting progressed? To what do you attribute this shift, if indeed it happened?

Thought starter...

Reflection Questions 

Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:

  • When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift? 
  • When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
  • What was most surprising to you at the event?
  • What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
  • Where did the conversation get stuck? What got it unstuck?
These are 100-Day Challenge Mentors. 

They did some work before you received the Challenge Note. This included:

  • Writing the Challenge Note, and making sure that the leaders of all the organisations represented on the team are comfortable with it – and committed to supporting the work of the team
  • Helping the leaders of these organisation recruit you and your colleagues to the team
  • Gathering some baseline data and other information that will help you and your teammates set your 100-Day goal and develop your plan.
  • Making sure all the preparations are made for a successful Lift-Off workshop, when you and your teammates will meet and get your 100-Day Challenge started. This includes venue, facilitation support, food, swags, comms, travel arrangements and whatever else is needed.

 

Mentors will participate in all or part of the Lift-Off Workshop, mostly at the start to provide context and answer questions, and at the end to give you and your teammates feedback about the goal and plan you develop.

During the 100 days following the Lift-Off Workshop, here’s what the Mentors will do:  

  • They will check in every two weeks with the team leaders to see how the team is doing and what support they and the team need.
  • They will keep other organisational leaders informed and engaged during the 100 days, and pull them in to help as needed.
  • They will participate in the last part of the Refuelling Workshop, halfway through the 100 days, to see what additional support the team needs, and to begin to plan with the team for sustainability and scale-up.
  • They will work with the team at the Sustainability Workshop to finalise recommendations on sustaining the results and building on the work of the team.