Week 4 – Meeting the Coach and Team Leader
Week 4
Meeting The Coach and Team Leader
Task this week
Conduct a Progress Review
It has been about a month since the Start-Up Workshop. Time to review progress with the Team Leader, and to see how you can help. Please coordinate with the Coach to set up a call or meeting involving all three of you.
Please bear in mind that your accountability relationship for the 100-Day Challenge is with the Team Leader. She needs to “report” on progress to you. The Coach is there to facilitate and support.
Progress Review Format and Tips
We suggest this easy and fun format to report out on progress at review meetings.
One more thing to show curiosity about: how team members are doing.
- If a team member is not pulling their weight on the team, it is good to know that. A call from you inquiring how they are doing on the 100-day Challenge can create a gentle nudge to get more involved.
- If a team member is going over and above the call of duty, a recognition note or call from you take their enthusiasm to a whole new level. Also, an appreciation note or call from you to the supervisor of the Team member could have a great motivational impact.
How you interact with the Team Leader and the 100-Day Team is critical for the team’s experience and success. Keep in mind the four hats you wear as a Challenge Strategist: Curator, Coach, Custodian, and Connector. It would be good to review the Learning Deep Dives on this:
The Multiple Hats of the Challenge Strategist
Creating the Enabling Environment for 100-Day Challenges
Curious Coach
Here are some tips that can help in your progress review conversations:
Offer support and avoid offering solutions
Once the Team decides on a course of action, ask: “What support do you need?” It’s important to be honest about what you can and cannot do, and don’t be afraid to say, “I don’t know but I will find out.” Then do so quickly!
Praise the 75% that is right, rather than point out the 25% that is wrong
It is more impactful to praise an idea’s positive aspects and ask the team to build on them than to focus on its negative aspects. Instead of being the place where ideas get buried, you can become the person the Team Leader comes to to bounce ideas off.
"How can I help?"
This is among the most powerful combinations of 4 words in the English language. You can use it in formal reviews or informal check-ins with the Team Leader or Coach. You can use this in conjunction with another simple but powerful phrase: “how are things going?”
