First, a quick reminder about the purpose of the Scale-Up Workshop: to celebrate the team, and to map the way forward beyond this project. As part of mapping the way forward, the team will present their ideas, and they elicit feedback, decisions, and commitments from leaders. The agenda items organise these into different conversations, and end on a high note with gratitude and appreciations.
The Scale-up Workshop marks the end of the team journey in the 100-Day Challenge.
What success looks like at the end of the Scale-up Workshop
The Team will feel proud of what they have achieved and will feel acknowledged and honoured for the hard and creative work they did and for the impact they helped create. They will feel that, even though the past 100 days were exhausting, they would go through it again in a heartbeat.
Leadership stakeholders will feel proud of the 100-Day Team, and they will look back at the experience as liberating:
“We do not have to figure out everything ourselves.”
“We have a bigger role to play… We need to decide on a direction of travel and then pick the right team to explore the way forward.”
“We trust that the Team will figure things out. We will stand back and support them as they do this.”
Watch the video to see the essence of the Workshop.
Key outputs
Decision on steps the team will take, if any, to complete the 100-Day project, and support they need to compete these steps.
Decisions on steps that are needed to ensure that the Team’s impact will be sustained.
Clarity on the options for the way forward, including who needs to be involved.
Agenda
Share and Celebrate
This provides the Team with a platform to brag and showcase their achievements. They will be encouraged to do this in a fun and creative way. They will also share what they learned, which will set the stage for sessions during the rest of the Workshop.
Work with the team to prepare a “Show & Tell” presentation. The team can present in whatever format they choose. The team should start with their 100-Day Goal, and the progress they made towards it. Then they can find creative ways to share “their story”:
Other achievements they are proud of
Problems they encountered, and how these were solved (or not)
Other innovations the team tried, and what they learned from these
How the 100-Day journey affected them personally.
Past teams used videos, quiz shows, poems, bedtime stories, and plays to tell their story. Show some of these to the team, and encourage them to go wild.
This agenda item could be skipped if the project is completed and does not require any loose ends to be tied. But if there is small leftover work to be done, the Team can present a plan for a “Final Dash”, and ask for support as needed from the Challenge Strategist.
If the team feels that it will need an additional week or two to complete its project, please work with the team to develop an extension plan to complete the project. You can use the format below to prepare the plan.
Sustain the Gains
The Team will present recommended steps that they, or leadership stakeholders, need to take to increase the chances that the impact can be sustained beyond the 100 days. The Challenge Strategist will work with other leadership stakeholders to build some of these into the work programs of the relevant departments or organisations.
Brainstorm with the team about steps leaders can adopt to sustain the gains. The team will present these to the Leaders at the Scale-up Workshop. Here are some thoughts on some of the steps that could help sustain the gains.
Review or adjust a policy, operational procedure, or manual to include the changes the team made to a process.
Start tracking data more frequently and include it for example in monthly meetings.
Share knowledge and lessons learned by the team through newsletters, videos, info sessions and include in orientation for new staff members.
Map the Way Forward
The purpose of this discussion with the team is to provide some advice to leaders on the focus for the next 100-Day Challenge. The team and the Challenge Strategist prepare to present these recommendations and the thinking behind them to the leaders at the Scale-up Workshop.
Reset: Challenge the same or a modified 100-Day Team to go farther or faster, using the same focus of the current 100-Day Challenge.
Build: Organise one or more 100-Day Challenges that have emerged as a natural next step from the current 100-Day Challenge.
Scale: Organise multiple “Copycat 100-Day Challenges” in other districts or other areas.
Reflect and Close Out
This is a chance for everyone in the room to do some general reflections, express gratitude to each other, and end the intense experience on a high note. No advance preparation with the team is needed for this agenda item.
Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift?
When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
What was most surprising to you at the event?
What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
Where did the conversation get stuck? What got it unstuck?
How would you characterise the level of trust among participants in the meeting? To what extent did this shift as the meeting progressed? To what do you attribute this shift, if indeed it happened?
Thought starter...
Reflection Questions
Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift?
When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
What was most surprising to you at the event?
What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
Where did the conversation get stuck? What got it unstuck?
These are 100-Day Challenge Mentors.
They did some work before you received the Challenge Note. This included:
Writing the Challenge Note, and making sure that the leaders of all the organisations represented on the team are comfortable with it – and committed to supporting the work of the team
Helping the leaders of these organisation recruit you and your colleagues to the team
Gathering some baseline data and other information that will help you and your teammates set your 100-Day goal and develop your plan.
Making sure all the preparations are made for a successful Lift-Off workshop, when you and your teammates will meet and get your 100-Day Challenge started. This includes venue, facilitation support, food, swags, comms, travel arrangements and whatever else is needed.
Mentors will participate in all or part of the Lift-Off Workshop, mostly at the start to provide context and answer questions, and at the end to give you and your teammates feedback about the goal and plan you develop.
During the 100 days following the Lift-Off Workshop, here’s what the Mentors will do:
They will check in every two weeks with the team leaders to see how the team is doing and what support they and the team need.
They will keep other organisational leaders informed and engaged during the 100 days, and pull them in to help as needed.
They will participate in the last part of the Refuelling Workshop, halfway through the 100 days, to see what additional support the team needs, and to begin to plan with the team for sustainability and scale-up.
They will work with the team at the Sustainability Workshop to finalise recommendations on sustaining the results and building on the work of the team.
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