100-Day Challenges for Team coaches

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Feedback and Close-out

100-Day Challenges for Team coaches Week minus 1 – Getting ready to facilitate the Start-up Workshop Feedback and Close-out

Feedback and Close-out

Feedback to the Challenge Strategist

The Team Coach welcomes the Challenge Strategist back, and the Team Leaser reads out the 100-Day Goal and provides a few highlights of the 100-Day Plan. These might include:

  • What is particularly exciting to the team about the plan (e.g. innovative ideas they want to test)?
  • What is worrisome?
  • What support do they need from the mentor and other leaders in the organisation?
  • What advice would they like from the Challenge Strategist?

Other team members can pitch in if time permits.  The Challenge Strategist comments and responds.

Onwards

The Team Coach outlines the way forward:

  • Weekly team meetings.
  • Weekly check-in between the Team Leader and Challenge Strategist 
  • The Refresh Workshop, where the Team and the Challenge Strategist take a step back to reflect and adjust the plan as needed.
  • Scale-Up Workshop to celebrate and chart the way forward.

Workshop Feedback

The Team to completes the short workshop feedback survey to help identify improvements for the next workshop.

Appreciations

Team member think of others on the Team who have made a unique contribution during the workshop that merits acknowledgement and appreciation. It could be…

  • They made it easy for someone else on the team to speak up. 
  • They offered a brilliant idea 
  • They encouraged the team to think big. 
  • They said something that others were thinking but were reluctant to say out loud. 

Closing Comments

The Challenge Strategist makes a closing comment. Each team member can say a word or two that express how they are feeling at the end of the workshop.

Group Photos

Take a group photo, with and without the Challenge Strategist. Also, take photos of the 100-Day Goal and Plan (if on a flip chart), in case these get lost.

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Thought starter reflection questions

Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
  • When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift? 
  • When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
  • What was most surprising to you at the event?
  • What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
  • Where did the conversation get stuck? What got it unstuck?
  • How would you characterise the level of trust among participants in the meeting? To what extent did this shift as the meeting progressed? To what do you attribute this shift, if indeed it happened?

Thought starter...

Reflection Questions 

Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:

  • When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift? 
  • When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
  • What was most surprising to you at the event?
  • What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
  • Where did the conversation get stuck? What got it unstuck?
These are 100-Day Challenge Mentors. 

They did some work before you received the Challenge Note. This included:

  • Writing the Challenge Note, and making sure that the leaders of all the organisations represented on the team are comfortable with it – and committed to supporting the work of the team
  • Helping the leaders of these organisation recruit you and your colleagues to the team
  • Gathering some baseline data and other information that will help you and your teammates set your 100-Day goal and develop your plan.
  • Making sure all the preparations are made for a successful Lift-Off workshop, when you and your teammates will meet and get your 100-Day Challenge started. This includes venue, facilitation support, food, swags, comms, travel arrangements and whatever else is needed.

 

Mentors will participate in all or part of the Lift-Off Workshop, mostly at the start to provide context and answer questions, and at the end to give you and your teammates feedback about the goal and plan you develop.

During the 100 days following the Lift-Off Workshop, here’s what the Mentors will do:  

  • They will check in every two weeks with the team leaders to see how the team is doing and what support they and the team need.
  • They will keep other organisational leaders informed and engaged during the 100 days, and pull them in to help as needed.
  • They will participate in the last part of the Refuelling Workshop, halfway through the 100 days, to see what additional support the team needs, and to begin to plan with the team for sustainability and scale-up.
  • They will work with the team at the Sustainability Workshop to finalise recommendations on sustaining the results and building on the work of the team.