Overview of the Start-up Workshop

Overview of the Start-Up Workshop

The Start-Up Workshop Kicks Off the 100-Day Race

At this Workshop, the Team sets its 100-Day Goal and develops its 100-Day Plan. The Teams also elects its Team Leader, and decide on its governance structure (Team Operating Agreement).

If the Focus Area in the Challenge Note is a general direction of the race, the 100-Day Goal is the precise destination of the race. And the Work Plan is the roadmap of the race – how they will get to that destination. 

As part of the workshop, The Team will experience self-governance, inclusive decision-making, and other new ways of working that signal that it is NOT business as usual.

Day ONE of the 100-Day race begins the day after the Start-Up Workshop.

Workshop Outputs

Watch the video to understand the “What” and “Why” of the Start-up Workshop.

Key outputs

  • 100-Day Goal, with some unique elements you will learn about.
  • Work Plan that involves some experimentation (not business as usual).
  • Team Agreement – that sets out the way the Team will manage itself in the next 100 days.

How do we Know that the Start-up Workshop was Successful?

Naturally, it’ll be important that the team generates the three outputs of the workshop that are outlined above. Or at least that good progress has been made towards generating these outputs. 

Beyond this, here are other softer signs of success that can be observed by the end of the workshop:

  • Team members have begun to act like a high-performing team: They feel excited about the commitment they made (the 100-day Goal they set), they are a little anxious about it, and they are eager to start implementing the plan they developed.
  • Team members developed connections with each other, and they have begun to understand and appreciate the skills that each one brings to this team effort.
  • Team members are looking forward to the next 100 days as a fun and enriching experience.

Start-Up Workshop Main Agenda Items

What makes 100-Day Challenges unique?

Setting our 100-Day Goal

Shaping our Team Agreement

Developing our 100-Day Plan

These main agenda items are sandwiched in between an opening session and a closing session. Challenge Strategists participate in these two sessions, while Team Coaches play a lead role guiding the Team throughout the Workshop, and facilitating Team conversations.

In the opening session, Challenge Strategists answer questions Team members may have about the Challenge Note. And in the closing session, Challenge Strategists give the Team feedback about their 100-Day Goal and 100-Day Plan. And hopefully give them their blessing!

Unlike traditional workshops, there are no long speeches at the start. It is important that right from the start 100-Day Team members feel that this is not business as usual. They can ask questions, and they can expect frank answers to these. The feeling of the Workshop needs to be that of an extended working session: informal and interactive. 

Questions Frequently Asked By Team Members

Below are questions Challenge Strategists or Team Coaches might get before or during the Start-Up Workshop, with suggested responses. If any of these responses feels “off key” to you, please reach out to the World of Impact by email or during the Ask a Guru Office Hour and share your concern. This may help clarify things that are important to be aware of at the Workshop. 

What do you (Challenge Strategist or Team Coach) think the 100-Day Goal should be?

This is up to you, the 100-Day Team. All we ask is that the 100-Day Goal you set meets the SMURF attributes that you will learn about you later in the workshop.

Who will be at the Start-Up Workshop?

The Team and the Coach. The Challenge Strategist will be there at the start to answer questions about the Challenge Note, and she will be there at the end to give feedback on the 100-Day Goal the Team set and the 100-Day Plan the team developed.

What preparations do we need to do for the Start-Up Workshop? 

Read the Challenge Note, and bring your questions about it to the Workshop. 

Talk to your colleagues about the focus of the 100-Day Challenge, and solicit their perspectives about the issues and potential solutions.

If there is data about the focus area that describes past or current performance, bring this with you to the Workshop  

Could I send someone from my department to represent me, as I may not be able to free myself up for the whole day?

No. If you miss the Start-Up Workshop, it will be very difficult for you to rejoin the 100-Day Team. In fact, the group of people invited to the Workshop become a team during the Workshop.

Who is the Team Leader?

The team leader will be elected by the 100-Day Team, at the Workshop.

What happens after the 100 days are over?

The work of the Team will be done. But work will continue to ensure that the impact the Team makes is sustained and is replicated. This will be the responsibility of the Challenge Strategist. Some Team members may continue to be involved, but this will be determined with the Challenge Strategist towards the end of the 100 days. 

What if we are not able to make any progress on the Challenge?

Some Challenges are by design really tough to tackle. A 100-Day Team that collaborated, innovated and persisted despite the set backs should view itself as successful, even if they were not able to make progress on the Challenge they are working on. In these situations, the value of the 100-Day Challenge will be on the learning and insights gained about the focus area of the Challenge. 

Can we implement idea X (specific idea) during the 100 days?

It is up to the Team to decide. The Challenge Note provides guidelines and guardrails. Please be mindful of these. And if in doubt whether an idea is OK to implement, consult with the Challenge Strategist after you have developed your 100-Day Plan.

What extra resources will we have?

To the extent possible, use your existing resources. If additional resources are needed or need to be allocated, you can make a case for this to the Challenge Strategist when you present your 100-Day Plan at the end of the Workshop.

What is our budget? 

If the 100-Day Plan the team develops requires a budget, the Team will need to raise the funds for it, with support of the Challenge strategist of course. 

What if you don’t know the answer?

Why This is the Most Important Workshop

A quick google search on “team definition in business” yielded 518 million entries. The first 20 of these had two things in common:

A team is a group of people,  two or more, with a shared goal.

Most likely, all other 517,999,980 entries will have had these two things in them.

The Start-Up Workshop is where a group of people become a team. The group walks into the workshop with a Challenge, and they leave with a shared goal: something they committed to accomplishing in 100 days. By definition, they become a team by the end of the workshop!

And what is so special about becoming a team?

Conventional wisdom and a lot of research suggest that teams get things done. They get things done because they trust each other, they rely on each other, they support each other, they encourage each other, and they help each other grow and develop as professionals and as human beings. Not all teams are blessed with all these attributes, but the most productive and successful teams are. 

The Start-Up workshop is designed to mould groups, often strangers, into the most effective kind of teams – ones that have all the above attributes – and more. We refer to teams that experienced the 100-Day Challenge Start-Up Workshop as “100-Day Teams.” 

Thought starter reflection questions

Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
  • When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift? 
  • When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
  • What was most surprising to you at the event?
  • What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
  • Where did the conversation get stuck? What got it unstuck?
  • How would you characterise the level of trust among participants in the meeting? To what extent did this shift as the meeting progressed? To what do you attribute this shift, if indeed it happened?

Thought starter...

Reflection Questions 

Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:

  • When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift? 
  • When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
  • What was most surprising to you at the event?
  • What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
  • Where did the conversation get stuck? What got it unstuck?
These are 100-Day Challenge Mentors. 

They did some work before you received the Challenge Note. This included:

  • Writing the Challenge Note, and making sure that the leaders of all the organisations represented on the team are comfortable with it – and committed to supporting the work of the team
  • Helping the leaders of these organisation recruit you and your colleagues to the team
  • Gathering some baseline data and other information that will help you and your teammates set your 100-Day goal and develop your plan.
  • Making sure all the preparations are made for a successful Lift-Off workshop, when you and your teammates will meet and get your 100-Day Challenge started. This includes venue, facilitation support, food, swags, comms, travel arrangements and whatever else is needed.

 

Mentors will participate in all or part of the Lift-Off Workshop, mostly at the start to provide context and answer questions, and at the end to give you and your teammates feedback about the goal and plan you develop.

During the 100 days following the Lift-Off Workshop, here’s what the Mentors will do:  

  • They will check in every two weeks with the team leaders to see how the team is doing and what support they and the team need.
  • They will keep other organisational leaders informed and engaged during the 100 days, and pull them in to help as needed.
  • They will participate in the last part of the Refuelling Workshop, halfway through the 100 days, to see what additional support the team needs, and to begin to plan with the team for sustainability and scale-up.
  • They will work with the team at the Sustainability Workshop to finalise recommendations on sustaining the results and building on the work of the team.