The Challenge Note is the team’s mandate. It acts as the official scoping document that defines the “Mission” and the “Guardrails,” but crucially, it grants the team the agency/power to set the goal and decide how to achieve it.
The Audience
The Team: Serves as their official invitation to the Start-Up Workshop and their authorisation to act.
The Leadership: Confirms that the scope reflects the decisions made during the engagement sessions.
Deep Dive Video
What Goes into the Challenge Note?
Keep it clear, concise, and inspiring. The document should cover these five essential components:
The Mission & Guardrails: What specifically are the leaders and the Challenge Strategist asking the team to achieve in the next 100 days?
Include: The specific Focus Area selected.
Include: Any non-negotiable boundaries (guardrails) the team must respect.
The Approach: How should the team work? Briefly explain why the 100-Day Challenge approach is unique. Emphasise that this is about fresh thinking, rapid experimentation, and cross-sector collaboration—not “business as usual.”
The Roles: Clarify who is doing what to prevent confusion later.
The Team: The doers and owners of the result.
The Coach: The facilitator and guide.
The Challenge Strategist: The sponsor and connector.
Strategic Guidance: Pass on the wisdom from the leadership meeting without dictating the solution.
Recommendations: Ideas the team might want to explore (make it clear these are optional).
The Learning Agenda: Specific questions leadership hopes this project will answer (e.g., “Why are cases stalling at X stage?”).
The Logistics The “Where and When” for the Start-Up Workshop (Day Zero).
The Tone Check
This is not a memo; it is a call to action. The tone should be upbeat, confident, and empowering. You are entrusting this Team with a critical strategic issue — make them feel the importance and the excitement of the challenge.
Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift?
When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
What was most surprising to you at the event?
What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
Where did the conversation get stuck? What got it unstuck?
How would you characterise the level of trust among participants in the meeting? To what extent did this shift as the meeting progressed? To what do you attribute this shift, if indeed it happened?
Thought starter...
Reflection Questions
Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift?
When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
What was most surprising to you at the event?
What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
Where did the conversation get stuck? What got it unstuck?
These are 100-Day Challenge Mentors.
They did some work before you received the Challenge Note. This included:
Writing the Challenge Note, and making sure that the leaders of all the organisations represented on the team are comfortable with it – and committed to supporting the work of the team
Helping the leaders of these organisation recruit you and your colleagues to the team
Gathering some baseline data and other information that will help you and your teammates set your 100-Day goal and develop your plan.
Making sure all the preparations are made for a successful Lift-Off workshop, when you and your teammates will meet and get your 100-Day Challenge started. This includes venue, facilitation support, food, swags, comms, travel arrangements and whatever else is needed.
Mentors will participate in all or part of the Lift-Off Workshop, mostly at the start to provide context and answer questions, and at the end to give you and your teammates feedback about the goal and plan you develop.
During the 100 days following the Lift-Off Workshop, here’s what the Mentors will do:
They will check in every two weeks with the team leaders to see how the team is doing and what support they and the team need.
They will keep other organisational leaders informed and engaged during the 100 days, and pull them in to help as needed.
They will participate in the last part of the Refuelling Workshop, halfway through the 100 days, to see what additional support the team needs, and to begin to plan with the team for sustainability and scale-up.
They will work with the team at the Sustainability Workshop to finalise recommendations on sustaining the results and building on the work of the team.
Login
Accessing this learning programme requires a login. Please enter your credentials below!