Week 3: Facilitate the Refresh Workshop & keep the momentum
Week 3
Facilitate the Refresh Workshop
This week, your team will have their Refresh Workshop. They are halfway through their 30-Day project. It’ll be a chance to pause, reflect, and reenergize before continuing the race.
Your Mission This Week
Facilitate the Refresh Workshop
Your main mission is to facilitate the Refresh Workshop successfully. Your have reviewed the suggested slides and facilitation guide last week, but just in case you missed them, we are including them here.
We suggest that you do the Refresh Workshop early in the week. This way, you can schedule debriefing sessions with the Team Leader and Project Sponsor later in the week. You can also have one combined meeting with both.
The highlights of the workshop and the decisions made. – It would be a good idea for the Team Leader to also share this as a note to the Team members and the Project Sponsor.
Discuss the support the Team leader needs from you during the second half of the Project. How often do they like you to participate in team meetings? Etc.
Debrief with the Project Sponsor
Topics to cover during the debrief with the Project Sponsor:
Impressions and takeaways from the Refresh Workshop
Initial ideas related to sustainability, especially as they relate to things that can be done in the second half of the Project.
Steps to engage other leaders in preparing for sustainability
Key messages to communicate to other leaders, to brief them on the progress of the team, and elicit their participation in planning for sustainability
Preparing for Next Week (Week 4)
Next week, the team will continue implementing the revised work plan from the Refresh Workshop, and you will assist the team in preparing for the Scale-up Workshop, scheduled for week 5.
To prepare you for next week, please review the following Learning Deep Dives:
Overview of and Preparation for the Scale-up Workshop.Guidance on the work the team will need to do in preparation for it.
Additional Bumps on the Road that the team might encounter in the second half of the Project
Set up a 60-90-min work session with the team for early next week, to help them prepare for the Scale-up Workshop the week after (Week 5):
To prepare a creative “show & tell” about their achievements and experiences, so they can present this at the Workshop.
Decide on what to recommend to Leaders at the Scale-up Workshop.
Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift?
When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
What was most surprising to you at the event?
What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
Where did the conversation get stuck? What got it unstuck?
How would you characterise the level of trust among participants in the meeting? To what extent did this shift as the meeting progressed? To what do you attribute this shift, if indeed it happened?
Thought starter...
Reflection Questions
Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift?
When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
What was most surprising to you at the event?
What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
Where did the conversation get stuck? What got it unstuck?
These are 100-Day Challenge Mentors.
They did some work before you received the Challenge Note. This included:
Writing the Challenge Note, and making sure that the leaders of all the organisations represented on the team are comfortable with it – and committed to supporting the work of the team
Helping the leaders of these organisation recruit you and your colleagues to the team
Gathering some baseline data and other information that will help you and your teammates set your 100-Day goal and develop your plan.
Making sure all the preparations are made for a successful Lift-Off workshop, when you and your teammates will meet and get your 100-Day Challenge started. This includes venue, facilitation support, food, swags, comms, travel arrangements and whatever else is needed.
Mentors will participate in all or part of the Lift-Off Workshop, mostly at the start to provide context and answer questions, and at the end to give you and your teammates feedback about the goal and plan you develop.
During the 100 days following the Lift-Off Workshop, here’s what the Mentors will do:
They will check in every two weeks with the team leaders to see how the team is doing and what support they and the team need.
They will keep other organisational leaders informed and engaged during the 100 days, and pull them in to help as needed.
They will participate in the last part of the Refuelling Workshop, halfway through the 100 days, to see what additional support the team needs, and to begin to plan with the team for sustainability and scale-up.
They will work with the team at the Sustainability Workshop to finalise recommendations on sustaining the results and building on the work of the team.
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