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What if the team is stuck: Half say 20% improvement, and half say 50% improvement (as a measure of success)?
This response will be reviewed and graded after submission.
Tools to help reach an agreement:
Voting: Secret ballot, a show of hands, or using voting dots
After narrowing down options (e.g. 3-5) on a flip chart, use voting dots to indicate preferred options. If there is a tie, do a second or third round of voting. In our 100-Day Challenge work, we use voting when we can, as it is important that people feel they have had a voice in making the decision and will more likely support it. 100-Day Challenge decisions where voting can be used:
Workable Consensus: A solution that everyone can live with.
It is important to listen to minority/opposing voices because they can be the source of innovative alternative approaches to solving the problem. When there seems to be broad agreement, it is advisable to test the level of agreement of all team members. Options you could use:
If the group is still stuck, use a super-majority vote (75+ agreement) as a last resort. Workable consensus can be used when the team is setting its 100-Day goal.
What if the goal is fuzzy and behavioural and hard to measure? For example, our goal is to have 80% of victims have a good experience as they go through the court system.
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
You can challenge the team to come up with a definition of what we mean by a good experience, and a method to measure this as the first step in the work plan. Something to be completed in the first 30 days of the project.
Or you can ask them to be more precise in the way they frame the goal. For example. “80% of victims will say that they have no hesitation whatsoever coming back to the same court if are ever victimized again”.
What if there is no baseline that they can use, and they are reluctant to set a goal without having a baseline?
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
The mentor should give baseline info with the challenge note, but this does not always happen. Sometimes the teams have to gather info after they start, and sometimes they have to estimate or use the first 30 days to create data which can then be used to see if they can improve – this should be added as a problem situation to discuss.
Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
They did some work before you received the Challenge Note. This included:
Mentors will participate in all or part of the Lift-Off Workshop, mostly at the start to provide context and answer questions, and at the end to give you and your teammates feedback about the goal and plan you develop.
During the 100 days following the Lift-Off Workshop, here’s what the Mentors will do: