Shaping the way forward with the Challenge Strategist
Week 15
Shaping the Way Forward with the Challenge Strategist
The tasks over the next two weeks include closing out the Scale-up workshop and supporting leaders in ensuring that the decisions is turned into action.
Your Tasks the Next Two Weeks
Debrief the Challenge Strategist and Team Leader
Schedule a “close-out” session with the Challenge Strategist and Team Leader. Here are topics to cover during this session:
Their impressions and takeaways from the workshop
Appreciation for the roles they played throughout the 100 days
Solicit suggestions for improving the process
Test their interest in learning more about the 100-Day Challenge process and becoming a team coach for future 100-Day Challenges.
Agree on a time to check in with them in 2-3 months to get their perspective on progress on the sustainability front.
Prepare a draft thank-you note from the Challenge Strategist to the team, copying their managers. Try to highlight the team’s specific contributions so that it is not a generic note. You can use some of the things that emerged at the Scale-up Workshop in this.
Ask the Challenge Strategist to send private messages to the managers of specific team members who stood out during the 100 days. Praise them.
After the discussion, share their feedback and the team’s input during the workshop in your 100-Day Challenge Report assignment this week. Also include any additional videos or photos you made during the workshop. For easy access here are the Report template again.
Schedule a time to meet with the Challenge Strategist to discuss the next steps.
If the leaders and team decided to extend the 100-Day Challenge a week or two
Help the Team leader and Challenge Strategist schedule a “Re-Scaling Workshop” at the end of the agreed period. This will bring closure to the team.
Prepare the team for the Re-Scaling Workshop. Use the same agenda and preparatory steps as the Scale-up Workshop. But adjust this to build on what was shared at the Scale-up Workshop.
Ask the Challenge Strategist to follow up with leaders who committed to supporting the team in implementing its Last Sprint Plan.
Commitments to implement “sustaining recommendations “
Follow up with leaders who have signed up as “owners” of each recommendation, ensuring they are clear on the action that needs to be taken. Offer to support them.
Encourage the leadership to include an update on “sustaining the gains” in their monthly management meetings.
Help leaders put in place mechanisms to continually track the impact indicator that the team focused on: e.g. # the number of staff members coming forward to file a complaint about a GBV-related offence.
Encourage the communications or human resources department to include updates on the issues addressed in the 100-Day Challenge and related stories in employee newsletters and similar venues.
Supporting the Challenge Strategist on the Way Forward
Set up a time to talk with the Challenge Strategist to discuss the way forward.
Review the sustainability and scaling recommendations. Based on these, decide on the best way to move forward. More details on these in the Deep Dive on Mapping the Way Forward Beyond the 100 Days.
Once a path is chosen, make sure a Challenge Strategist and Team Coach are assigned to each 100-Day Challenge that will be launched. The team leader is a natural choice for becoming a coach.
Organise an orientation session for Challenge Strategists and Team Coaches so that you can share your experience and hand off the baton to them. As part of this, introduce them to the online learning platform, and share with them the ‘advice to future 100-Day Challenge Teams prepared by your team (and possibly other teams).
Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift?
When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
What was most surprising to you at the event?
What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
Where did the conversation get stuck? What got it unstuck?
How would you characterise the level of trust among participants in the meeting? To what extent did this shift as the meeting progressed? To what do you attribute this shift, if indeed it happened?
Thought starter...
Reflection Questions
Jot down thoughts on these questions – to the extent they are relevant to your experience at the session:
When did the mood in the event shift from “why are we here?” to “this could be interesting – I am excited to be part of this.” What triggered this shift?
When did you have to go “off script” on the agenda or to change the agenda? What triggered this? What did you adjust? How did it go?
What was most surprising to you at the event?
What new insights did you gain about the issue at hand, and about the way leaders in the system interacted with each other?
Where did the conversation get stuck? What got it unstuck?
These are 100-Day Challenge Mentors.
They did some work before you received the Challenge Note. This included:
Writing the Challenge Note, and making sure that the leaders of all the organisations represented on the team are comfortable with it – and committed to supporting the work of the team
Helping the leaders of these organisation recruit you and your colleagues to the team
Gathering some baseline data and other information that will help you and your teammates set your 100-Day goal and develop your plan.
Making sure all the preparations are made for a successful Lift-Off workshop, when you and your teammates will meet and get your 100-Day Challenge started. This includes venue, facilitation support, food, swags, comms, travel arrangements and whatever else is needed.
Mentors will participate in all or part of the Lift-Off Workshop, mostly at the start to provide context and answer questions, and at the end to give you and your teammates feedback about the goal and plan you develop.
During the 100 days following the Lift-Off Workshop, here’s what the Mentors will do:
They will check in every two weeks with the team leaders to see how the team is doing and what support they and the team need.
They will keep other organisational leaders informed and engaged during the 100 days, and pull them in to help as needed.
They will participate in the last part of the Refuelling Workshop, halfway through the 100 days, to see what additional support the team needs, and to begin to plan with the team for sustainability and scale-up.
They will work with the team at the Sustainability Workshop to finalise recommendations on sustaining the results and building on the work of the team.
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